Something need fixing? Just Snap, Send, Solve it.
June 25, 2024
Snap Send Solve - The Easy Way to Report Issues!
Have you found something that needs fixing?
You can report it directly to Coomalie Community Government Council using the free Snap Send Solve app for iOS and Android devices.
All you have to do is:
- Select ‘Snap’ to start
- Add photos
- Confirm GPS location
- Select incident type
- Tap ‘Send’
- Let us do the rest!
It's a quick and easy way to report an issue while you're on the go without the need for a phone call or email.
Just Snap a photo of the problem, and the issue is sent directly to us. Nearby utilities and councils can also receive relevant Snaps.
Types of incidents we encourage you to report:
- Fallen trees
- Graffiti
- Potholes
- Dumped rubbish
- Damaged footpaths
- Overgrown vegetation
Tips to help us investigate your report:
- Include surrounding landmarks in your additional photos
- Including local landmarks in your images helps us pinpoint the incident even faster. Think buildings, street signs, trees, etc. Even though we’ll get your reports geolocation, it’s always good to know exactly where your issue is.
- Include multiple photos from different angles.
- While close-up images are helpful to see exactly what’s wrong. It’s always best to include a few more from different angles, especially if they show surrounding landmarks. P.S. You can add up to 5 photos in every report.
Helped bring to life an impressive solve you want to share?
The Snap Send Solve app allows you to share your reports with your friends, family and wider community. There’s even a before and after collage included if you add an after photo.
Here’s how you can start sharing your reports:
- Open your Snap Send Solve app
- Go to your History tab on the bottom bar.
- Select the report you want to share.
- Tap on the 'Share' button at the bottom of the screen.
- Choose how you want to share your report (e.g. Facebook, WhatsApp).
- Your report is now shared!
Thursday 24 April 2025 MEDIA RELEASE Batchelor Community Postal Agency Update Batchelor residents are advised that all mail services have been temporarily diverted to the Adelaide River Store/Post Office while Council works with Australia Post to establish a new Community Postal Agency (CPA) at the Batchelor Visitor Information Centre. The short-term arrangement ensures Australia Post can continue to provide access to essential postal services during the transition. Council expects to complete fit-out works at the Visitor Centre next week, with staff training commencing simultaneously. Visitor information services will remain operational throughout this period. The community is also reminded that the CPA will only be a distribution point for incoming mail and parcels. Other postal services will need to be accessed at other Postal Agencies in the greater Darwin Region. An opening date for the new CPA will be confirmed by the end of next week, pending successful completion of the fit-out and staff readiness. The facility will combine postal services with existing visitor information services, maintaining Batchelor’s role as a key gateway to Litchfield National Park. Council appreciates the community’s patience and assures residents that the Council’s interim CPA will keep mail services local while supporting tourism in the region. For further information, please contact: Coomalie Community Government Council 22 Cameron Road, Batchelor NT Phone: 08 8976 0058 Email: mail@coomalie.nt.gov.au ENDS
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